Privacy:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent or unless there's a query regarding your purchase.

If you do give us your consent to e-mail you in future, you will always be able to withdraw your consent.

The type of information we will record about you includes your:

• name
• address
• phone number
• email address
• credit/debit card details  (only in the case of customers who do not use the Netbanx secure payment facility).

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and English law.

Security:

Personal information held by Kids Kaper Ltd is accessible only to Kids Kaper Ltd management, staff and agents and only on a direct 'need to know' basis. We have never and have no intention of ever passing on or selling personal information (including e-mail addresses) to any other organisation.

Credit card information collected by the Netbanx Secure Transaction Service is never seen by Kids Kaper Ltd or its staff. Credit/debit card information either faxed or passed via telephone is recorded in hard copy and is safe-guarded by normal retailing practices.

All details held in electronic form are protected from internet 'hackers' by proven firewall systems. All details held in hard copy form are protected from being compromised, to the best of our ability, by more normal security measures - i.e. good business practices and lock and key.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site (e.g. the order in which pages are accessed). This can include the use of 'cookies' which are stored on your machine by your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to help us improve our site navigation and to assist you in completing your personal details on the order page.

Questions:

If you have any questions/comments about privacy or security, you should email us at enquiries@kids-kaper.co.uk

The person responsible for privacy and security matters is Katherine Walker (proprietor).